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Observability

Observability consulting: Prometheus, Grafana, Datadog and Kibana.

Monitoring that produces decisions, not just dashboards. Metrics, logs and traces connected, with 24/7 support.

principles on every project
8
AceMQ support after go-live
24/7
price assessment first
Fixed
AceMQ engineering since
2016

The short answer

Observability lets engineers understand what a system is doing from the metrics, logs and traces it emits. Monitoring tells you something is wrong; observability helps you find why, including for failures nobody predicted. Our consulting implements Prometheus, Grafana, Datadog and the Elastic Stack, and supports them 24/7.

Customers

Henry Schein DentalEnbridgeGojekMicrosoft

Partners

BroadcomRedisVMwareOSSeva

01Concepts

Observability versus monitoring

Monitoring checks conditions you defined in advance: CPU over a threshold, an endpoint returning errors. Observability correlates metrics, logs and traces so you can investigate problems you did not define. Monitoring is one part of an observability practice. Good observability shortens time to resolution because the evidence is already connected when an incident starts.

02Services

What an engagement covers

  • Assessment of current tools, dashboards and alert noise.
  • Instrumentation with OpenTelemetry and vendor agents.
  • Metrics with Prometheus, dashboards with Grafana, logs with the Elastic Stack and Kibana.
  • Tracing and APM with Jaeger, Datadog or New Relic.
  • Alerts tied to service-level objectives and incident response.
  • Monitoring for Kubernetes, containers and serverless.
  • Anomaly detection using machine learning where it earns its place.

Want this mapped for your applications? Get a fixed scope and price before anything moves.

03Architecture

The four layers of a stack

An observability stack has collection (agents, exporters, OpenTelemetry), storage, visualization and alerting. Open-source stacks on Prometheus, Grafana, Elastic and Jaeger give you control over data and cost. Commercial platforms such as Datadog, New Relic, Dynatrace and Splunk trade that control for less operational work. Many enterprises run a mix.

How every engagement runs

AI drafts. Engineers decide.

Every Ace8 engagement follows the same three phases and the same eight principles, whatever the stack you start from.

  • Test before you touch
  • AI drafts, engineers decide
  • Strangle, don’t big-bang
  • Every step is reversible
  • Measure before and after
  • Open targets, no new lock-in
  • Fixed scope before fixed price
  • Plan the run before the cutover
Read the 8 principles
  1. 01
    Fixed priceAssess

    Scope, cost and AI readiness, before any migration starts.

  2. 02
    Ace8Modernize

    AI-assisted, engineer-verified, one capability at a time.

  3. 03
    AceMQ · 24/7Run

    AceMQ engineers support the new stack from day one.

04Common problem

Tool sprawl

Tools accumulate: one per team, one per cloud, one inherited from an acquisition. The result is duplicated cost, dashboards nobody trusts and incidents where every team looks at a different screen. Shared conventions for metrics, logs and traces are often the fastest improvement available.

05Modernization

Observability before cutover

Moving a legacy application to new infrastructure only works if you can compare behavior before and after. We set up baseline metrics on the old system first, then use the same dashboards to prove the new one performs as well. This follows the method: measure, move, verify. It also feeds incident management once the new stack is live.

06Partner

Choosing a consulting partner

Look for hands-on experience with both open-source and commercial tools, certification in the platforms you run, and the ability to support production around the clock.

Ask how alerts will be designed. Most monitoring failures are alert failures: too many pages for things nobody acts on, and silence for the one thing that matters. We design alerts from service-level objectives, then remove the ones that never lead to action.

Proof

Delivered by the AceMQ engineering team.

IBM MQ → RabbitMQ

Phased migration with legacy code refactoring

Legacy messaging replaced in phases while the applications calling it were refactored. No big-bang cutover.

American NationalDelivered by the AceMQ engineering team

1,000+ apps

Spring and Java applications upgraded in 24 hours

A deterministic Spring upgrade process, run through Broadcom’s commercial Spring support, in a single 24-hour window.

Global financial institutionDelivered by the AceMQ engineering team

IBM MQ out

Proprietary messaging displaced

IBM MQ displaced with an open-source messaging stack, supported by AceMQ.

DellDelivered by the AceMQ engineering team

FAQ

Frequently asked.

Something else on your mind? Ask an engineer.

Prometheus, Grafana, Datadog, Elastic Stack and Kibana, New Relic, AppDynamics, Splunk, Dynatrace, CloudWatch, Azure Monitor, Google Cloud Monitoring, OpenTelemetry and Jaeger.

Start here

Know the cost before anything moves.

A fixed-price assessment gives you the inventory, the risk score and a phased plan. Scope and cost are fixed before the migration starts.

Get in touch

Talk to a modernization engineer

Tell us what you run today. An engineer, not a sales script, replies within one business day.

305-204-2607info@ace8.io

66 W. Flagler St. 9th Floor
Miami, FL 33130

What are you moving off? *

Fixed price. Scope and cost before any migration starts.